Orders & Shipping
Orders will ship via UPS for 3-6 business day delivery in the U.S.
Orders shipping to P.O. Boxes or APO/FPO addresses will ship via UPS/USPS.
Please note, shipping times do not include up to 7 business day processing time it takes for the order to ship out.
Your total order will be sent in one shipment. If your order contains an item that messages delayed shipping, the entire order will be delayed.
You can track your order by going to the Track Your Order page.
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
If you believe that your package was lost or stolen, please contact Customer Service.
You can track your order with the tracking information provided in your shipment notification e-mail or by going to the Track Your Order page.
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
If you believe that your package was lost or stolen, please contact Customer Service.
FENDI x SKIMS is sold exclusively at fendiskims.com and select FENDI locations.
Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.
Most orders placed Monday through Friday will be processed and shipped within up to 7 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within up to 7 business days.
Certain products may have longer processing times. These will be noted on the product and cart pages.
Your total order will be sent in one shipment. If your order contains an item that message delayed shipping, the entire order will be delayed.
Items available for back-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service. Please note, shipping times do not include the up to 7 business day processing time it takes for the order to ship out.
If your order contains back-order items and available items, please note that your order will be shipped once the back-order item(s) are received.
We are not able to split orders and ship available items first. If you wish to purchase back-order items and available items together, we recommend placing a separate orders for each.
For more information about international shopping, click here or reach out to customercare@fendi.eu
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment. You can also use the Track Your Order page for updates.
To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors.
Credit Cards
We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once your order has been shipped. (excluding pre-orders)
PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to us.fendiskims.com.
Afterpay
Simply shop and proceed to checkout as usual. At checkout, you will choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details. If you are already an Afterpay user, just log in to your Afterpay account. Then complete your order.
Orders cannot be changed or updated once they are placed as they immediately start processing. If you'd like to add another item to your order, please place a new order for the item.
We are usually unable to change or cancel an order after you've placed it.
It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.
To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.